WordPress Care Packages

 

Your website is business critical

It’s open 24-7-365, generating leads, customers and sales. It’s the first port of call for current and new customers, suppliers and partners.

So, it needs to be handled with care

Our WordPress care packages do just that – dispensing TLC, keeping your WordPress website healthy so it’s in great shape to work hard and support your business growth.

Keeping you safe and secure

If you run a WordPress website, you’ll notice it has regular updates – just like your phone, PC or Mac. Our WordPress Care Packages are all about fixing bugs and security issues and to keep out those pesky hackers.

Adopting new strategies

But our WordPress Care Packages don’t stop there, they can help you stay ahead of your competitors. The websites that aren’t continually developed soon fall behind the curve in today’s fast paced digital world.

One easy answer

Here’s the simple solution. Our WordPress Care Packages take care of a host of tasks, so you spend less time worrying about the wellbeing of your website and more time building a successful business.

 

WHAT’S IN A CARE PLAN?

It depends which plan you choose (take me to the plans). Here’s a round-up of a few highlights:

Content Changes

As part of your WordPress Care Package we include Content Changes. Send us your content (text and images) and we’ll add it to your WordPress website so you can get on with your day job.

To make it even sweeter, we usually get the content updates on your site on the same working day.

Maintenance and Security Report

As part of the WordPress Care Package you’ll receive a monthly email report on all the work we’ve carried out to keep your site safe and sound.

They’re super easy to understand and they cover software updates, security scans and website performance optimisation.

Create and manage engaging web pages

Many of our WordPress Care Packages also come fully loaded with a Pagebuilder – allowing you to create visually rich landing pages. And to make things even easier, it comes with over 30 prebuild layouts.

So, the hard work’s already done. You just need to add your own images and text and hit the ‘Publish’ button.

Consultancy and Training

With our WordPress Care Packages you will also benefit from a range of additional features from training videos direct to your WordPress dashboard, to 1-2-1 digital consultancy sessions offering strategic direction to help drive business growth.

And if you feel you need more support just let us know and we can create you a custom WordPress Care Package.

Wordpress Maintenance & Management Care Plans

Starter

£50 per month

  • 24/7 Security Monitoring
  • Daily Backups
  • System Upgrades – Monthly
  • Video Tutorials
  • Detailed Monthly Report
  • 1 Hour of Content Changes
  • Landing Page Creation
  • Performance Optimisation
  • Quarterly Review
  • Strategy Consultation

Plus

£150 per month

  • 24/7 Security Monitoring
  • Daily Backups
  • System Upgrades – Weekly
  • Video Tutorials
  • Detailed Monthly Report
  • 3 Hours of Content Changes
  • Landing Page Creation
  • Performance Optimisation
  • Quarterly Review
  • Strategy Consultation

Pro

£249 per month

  • 24/7 Security Monitoring
  • Daily Backups
  • System Upgrades – Daily
  • Video Tutorials
  • Detailed Weekly Report
  • 6 Hours Content Changes
  • Landing Page Creation
  • Performance Optimisation
  • Quarterly Review
  • Strategy Consultation

WordPress Care Package FAQ

The whole purpose of our client plans is preventative care, so we work hard to prevent anything from happening. However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.

We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

Email is our best form of communication as it gets you the fastest response. However, we know brainstorming and reviewing visual work can be best on the phone or on a video call (we use Skype) or in person.

The strategy consultation is reserved for clients on our Pro care plan. They help focus us both on the future of the website for growth and improvements. These sessions can also be used for screen-sharing small updates or even providing training.

You simply book your consultation and we’ll send you the agenda to make the most out of our call.

If you have a task that isn’t included in your plan, we’ll just send you a quote for your approval.

That said, we evaluate requests not in your plan on a case by case basis, so you might not have to pay at all.

When quoting on support we provide a fixed price estimate before we get started, so you can budget effectively.

In some cases, we use hourly billing where the work – for example if we need to figure out what’s causing an issue in order to offer a resolution – this gives us both a more accurate costing and flexibility.

Our standard hourly rate is £55/hr for purchasing a block of 10 hours support.

Sure you can. Although we prefer to use our recommended providers – we’ll review your web hosting and talk to your hosting company to make sure it will fit your needs and it will enable you to achieve your goals.

And don’t forget you can always move your website to our Premium Web Hosting solution, we offer migration for a one-off fee of £200 (+ VAT).

You will receive an invoice automatically at the start of each month, directly to your email.

Payments are made a month in advance.

There’s no contracts here.

We like to develop our relationship with you and your website – and would hate to see you cancel a plan, but we know financial needs weigh on many decisions and don’t want to lock anyone in.

Requesting a cancellation via our support page and we will immediately stop the next payment.

No they don’t.

We prefer to use our recommended providers and we can either arrange website hosting for you on our start-up and premium hosting packages, or you can arrange your own hosting.

Sure, we can work with you to tailor a care package to your specific needs – whether that means adding in more strategy sessions, helping you develop new features or managing your online store.

If you’d like to have a bespoke plan created just drop us an email.

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