Privacy policy

This privacy policy applies between you, the User of this Website and Ruddy Good Marketing Ltd, the owner and provider of this Website. Ruddy Good Marketing Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

 

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data collectively all information that you submit to Ruddy Good Marketing Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Ruddy Good Marketing Ltd, The Owner or us Ruddy Good Marketing Ltd, a company incorporated in England and Wales with registered number Priory Farm whose registered office is at Rodsley Lane , Yeaveley, Ashbourne, Derbyshire , DE6 2DT;
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by Ruddy Good Marketing Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ruddy Good Marketing Ltd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.ruddygood.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  • In this privacy policy, unless the context requires a different interpretation:
    • the singular includes the plural and vice versa; references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; “including” is understood to mean “including without limitation”; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  • This privacy policy applies only to the actions of Ruddy Good Marketing Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Personal Data collected

  • We may collect the following Data, which includes personal Data, from you:
    • Name and contact details – this includes your name, title, billing address, delivery address, email address and telephone numbers.
    • Profile information – this includes your username and password and your interests and preferences.
    • Linked account information – this includes your Facebook ID and Twitter handle if you link your accounts to us.
    • Marketing preferences – this includes your preferences in receiving marketing from us and your communication preferences.
    • Survey responses and competition entries
    • Customer service history – this includes interactions with us over the phone, via the website or on social media.
    • Information about your device and how you use our websites and apps – this includes information you give us when you browse our websites or apps, including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, as well as how you use our websites and apps.
    • Demographic information such as post code, preferences and interests;
    • Financial information such as credit / debit card numbers;
    • IP address (automatically collected);
    • Web browser type and version (automatically collected);
    • Operating system (automatically collected);
    • A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
    • Company Name

Our use of Data

  • For purposes of the  GDPR Ruddy Good Marketing Ltd is the “data controller and dataprocessor”.
  • We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • All personal Data is stored securely in accordance with the principles of the GDPR For more details on security see the clause below (Security).
  • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    • internal record keeping;
    • billing and invoicing;
    • data required by HMRC;
    • improvement of our products / services;
    • transmission by email of promotional materials that may be of interest to you;
    • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
    • Quote Generation;

Third party websites and services

  • Ruddy Good Marketing Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.

Links to other websites

  • This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  • Ruddy Good Marketing Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ruddy Good Marketing Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  • We may also disclose Data to a prospective purchaser of our business or any part of it.
  • In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

  • Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following use of Data:
  • direct marketing purposes
    s
    haring Data with third parties.

Legal Rights

You have lots of legal rights relating to your personal data, including the right to object to processing of your personal data or to withdraw consent and the right to be forgotten.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Functionality of the Website

  • To use all features and functions available on the Website, you may be required to submit certain Data.
  • You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

  • You have the right to ask for a copy of any of your personal Data held by Ruddy Good Marketing Ltd (where such Data is held) on payment of a small fee, which will not exceed £155.

Security

  • Data security is of great importance to Ruddy Good Marketing Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
  • If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
  • We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Cookies

  • This Website may place and access certain Cookies on your computer. Ruddy Good Marketing Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services. Ruddy Good Marketing Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Ruddy Good Marketing Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies

  • Necessary Cookies:

  • Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Analytical/performance cookies.
  • They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Statistic Cookies:

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

  • for example, Analytical/performance cookies eg google analytics.

Marketing Cookies:

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Unclassified Cookies:

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

You can choose to enable or disable Cookies in your internet browser.

  • By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  • You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

 

  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

General

  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  • Ruddy Good Marketing Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Ruddy Good Marketing Ltd by email at info@ruddygood.com.

Attribution

These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).